At RKStore, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we offer an easy return and exchange process.
Products can be returned or exchanged within 7 days of delivery.
Items must be unused, undamaged, and in their original packaging.
Proof of purchase (order confirmation or receipt) is required.
Certain items such as personal care products, sale items, or customized orders are non-returnable.
We accept returns if:
You received a wrong item.
The product was damaged or defective upon delivery.
The size or product did not match your order (for categories like clothing/jewellery etc. if applicable).
Exchanges are allowed for different sizes, colors, or product replacements (subject to stock availability).
If the requested item is unavailable, you can choose another product of equal value or request a refund.
Refunds will be processed within 5–10 business days after the returned product is inspected and approved.
Refunds are made through the original payment method or store credit (as per your preference).
Shipping charges are non-refundable unless the return is due to our error.
For any issues or inquiries regarding returns and exchanges, please reach out to us:
📧 Email: info@rkstore.com
📞 Phone: +92 300 0637 287